Last updated: 05/30/26
The Hawaii Warriors Football Network (“HWFN”) is a program of Faith Acts Now, a registered 501(c)(3) charitable organization. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a donation, purchase event tickets or other items, register for our programs, volunteer with us, or otherwise interact with us. By using our website or services, you agree to the practices described here.
If you have questions or concerns, please contact us using the information at the bottom of this page.
INFORMATION WE COLLECT
We collect personal information that you provide directly to us, including when you make a donation, buy a ticket or product, create an account, register for a program, sign up to volunteer, or contact us. Depending on how you interact with us, this may include:
- Contact information: name, mailing address, email address, and phone number
- Transaction and payment information: billing details and payment card or bank information used to process donations and purchases (payment card numbers are handled by our payment processors and are not stored on our servers)
- Order and donation history: records of tickets purchased, items bought, donations made, and event attendance
- Demographic information: such as age, gender, or occupation (optional)
- Communication preferences: your choices for receiving newsletters, event invitations, and updates
- Other information you choose to provide: feedback, comments, survey responses, dietary preferences for events, or other details you share with us
- Automatically collected information: certain technical data such as IP address, browser type, device information, and site activity collected through cookies and similar technologies (see the Cookies section below)
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfill donations, ticket purchases, and other orders
- Send confirmations, receipts, and tax-acknowledgment documentation
- Communicate with you about your donations, purchases, registrations, events, and our mission
- Provide customer support and respond to your questions
- Operate, maintain, and improve our website, programs, and services
- Send marketing and informational communications, where you have consented
- Comply with legal, tax, and regulatory obligations applicable to charitable organizations
- Personalize and improve your experience with us
HOW WE PROTECT YOUR INFORMATION
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration, including:
- Encryption: sensitive financial information is encrypted during transmission through secure, industry-standard payment processors
- Access controls: access to personal information is limited to authorized personnel trained to handle sensitive data confidentially
- Secure technology: we use firewalls, secure servers, and other safeguards to protect your information
- Regular review: our security practices are reviewed periodically to remain consistent with industry standards
No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.
PAYMENT PROCESSING
Donations and purchases are processed through trusted third-party payment processors, including Stripe and USAePay. When you make a payment, your card or bank information is collected and processed directly by these providers under their own security standards and privacy policies. We do not store full payment card numbers on our own servers. We encourage you to review the privacy policies of these providers to understand how they handle your information.
HOW WE SHARE YOUR INFORMATION
Faith Acts Now and HWFN will never sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:
- With service providers: trusted third parties who help us operate our website, process payments, deliver email, manage events, or carry out our programs. These providers are required to protect your information and use it only for the purposes we specify.
- For legal reasons: when required by law, such as in response to a subpoena, court order, or other legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of Faith Acts Now, our supporters, or others.
YOUR RIGHTS AND CHOICES
You have choices about how we use your personal information. You may:
- Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly
- Update your information if your contact details change
- Request access to the personal information we hold about you and ask for corrections
- Request deletion of your personal information from our records, subject to any legal, tax, or contractual obligations we must meet
To exercise any of these rights, please contact us using the information below.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate our website, remember your preferences, keep items in your cart, understand how our site is used, and improve your experience. You can disable cookies through your browser settings, though some features of the site, including checkout, may not function properly without them.
THIRD-PARTY WEBSITES
Our website may contain links to websites operated by third parties. These sites have their own privacy policies that govern the personal information they collect. We encourage you to review their privacy policies before sharing any personal information.
CHILDREN’S PRIVACY
Faith Acts Now does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Faith Acts Now
Hawaii Warriors Football Network
1170 Nuuanu Avenue #37212
Honolulu, HI 96837
Email: info@faithactsnow.org
We appreciate your trust and support. Your privacy is important to us, and we are committed to handling your personal information with care and respect.